Privacy Policy

1. Introduction

Verelios Labs is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website or use our services, including SMS and email communications, appointment reminders, and website analytics tools.

By accessing our website, submitting your information, or opting into our communications, you agree to the practices described in this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact Information

We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.

Communications Data

If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.

Usage and Device Information

We may use cookies, pixels, and analytics tools to collect information about how you use our website, including IP address, browser type, pages visited, and interaction data.

Appointment and Service Data

If you schedule appointments or use our services, we may collect details associated with those interactions.

Automated & Analytical Data

We may use automated tools, CRM systems, and analytics platforms to analyze user behavior, improve services, and enhance marketing performance.

3. How We Use Your Information

• Provide requested services and customer support
• Send appointment confirmations and reminders
• Send SMS and email communications you have consented to receive
• Improve website and marketing performance
• Maintain compliance and consent records
• Protect our business, users, and systems

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings.

5. How We Share Your Information

We do not sell your personal information. No mobile information will be shared with third parties for marketing or promotional purposes.

Information may be shared with trusted service providers strictly for operational support, legal compliance, or business transfers, in accordance with applicable laws.

6. Your Choices

SMS Opt-Out

You may opt out at any time by replying STOP. Message frequency may vary. Message and data rates may apply.

Email Opt-Out

You may unsubscribe from marketing emails using the unsubscribe link provided.

Access & Correction

You may request access, correction, or deletion of your personal data subject to law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

9. Updates to This Policy

We may update this policy periodically. The revised version will be posted with a new effective date.

10. Contact Us

Compliance Officer
Email: contact@verelios.com
Response Time: 7 business days

11. Consent & Acceptance

By using our website or services, you confirm that you have read and agreed to this Privacy Policy.

12. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall fall under the jurisdiction of Indian courts.